Modalités et Conditions

Welcome to Jern

We ask you to carefully read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all of your exchanges and that these meet all the requirements of written communication.

If you have any problems with an order, contact us as soon as possible at the following address: info@jern.ca

1.Privacy of personal information
Please see our privacy policy at the footer of our site for the ways we collect, share and manage your personal information.

The products and services offered are intended to be sold to adults who have reached the age of majority at your place of residence, ie 18 years of age. By using the Merchant's Site you represent and warrant that you are of the age of majority at your place of residence.

2.Accuracy of information
We do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and refund the amounts paid in return, if this is the case.

Your only recourse in the event of non-conformity with the description of a product is to return it in its original packaging for exchange, in accordance with the provisions which apply below.

3. Registration and password
You will need to complete a registration form to access certain parts and functions of the jern.ca Site. You agree to provide us with up-to-date and truthful information and to keep this information up-to-date at all times.

You agree to protect the confidentiality of your username and password. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and of any breach of security of which you become aware, within forty-eight (48) hours of becoming aware of such situation.

4.Applicable laws
These terms and conditions are governed by the laws of the province of Quebec or the country of Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Mirabel is located.

5.Order errors
In the event that you believe that an error has occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 24 hours of its discovery by sending us a message to the following address: info@jern.ca and indicating in sufficient detail the error that was made.

6.Delivery
Unless you have chosen a specific carrier and a delivery timeframe during the transaction for which additional charges may apply, the delivery method and carrier name will be determined by jern.ca and our usual timeframes delivery in your territory are:
3 to 5 working days

We are committed to delivering your purchases to you within a reasonable timeframe subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

7.Polition of cancellation of exchange, termination, return, exchange or refund
Given the nature of the products sold, compliant and error-free command cancellations are not allowed. The exchanges are not permitted except in the case where you would have received a defective product. In this case, please refer to this section: https://www.jern.ca/en/return-procedure

8.Limitation of liability
The trader will not be held liable for any direct or indirect damage resulting from the use or misuse of the site or for the purchase of goods on it including, but not limited to, damage loss of profit , the use of data or other intangibles, even if the merchant has been warned of the possibility of such damage.

9.Copyrights
The copyrights and Trademarks contained in the information published on the Site are protected by laws relating to intellectual property and are made available on the Site by the granting of a specific license in this regard.

In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed. to the sale of these products and services without the right to sub-license to third parties. The owners of the brands appearing on the Site retain all rights that have not been expressly granted in these Terms and Conditions.

If you have reason to believe that breaches of the terms and conditions have been committed or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message at the following address: info@jern.ca indicating in sufficient detail the breach that has been committed.

10.gifts with purchase

Jern.ca is proud to offer you a very advantageous gift system with purchase. To unlock and then select them, simply add non-promotional items to your
basket. Please note that it is your responsibility to add your purchased gifts to your basket. In the event that you do not do so, we cannot be held 
responsible for this oversight and will at no time assume the costs related to this situation. We thank you for your understanding and cooperation.

SUBJECT TO APPLICABLE LAWS, THE MERCHANT DISCLAIMS ANY WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO DISCLAIMS ANY WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AS WELL AS ON ITS SERVERS AND IN THE ELECTRONIC COMMUNICATIONS.